| Issue ID | 709278 |
| Internal NHTSA # | 10255933 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | S550 |
| Model Year | 2008 |
| File date | 16/01/09 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Product type code | VEHICLE |
| Description of the problem | I have 2008 mercedes s550. The car suddenly started making noise in the front and i called dealership. They told me the brakes are gone and even rotors are damaged. I had no indication all this time i was driving that the car had no brakes as no brakelights came on. Till the time i went to dealership no indication came as sensors are not working. Is it not unsafe to be driving on the highway 60 to 70 miles /hr with no break sensors . I called merc and the top two people robyn and tim in escalation dept tell me at first they are picking up the. Repair and then totally turned their backs and years and said to me it is not a safety issue where the cars breaks are completely gone to the point the rotors are damaged and there is mo indication. With a 100k car which has all these fancy features but brakes are not imo. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHANDLER, AZ |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |